FREQUENTLY ASKED QUESTIONS ABOUT THE MEAT MARKET
when is the deadline to place an order?
All orders must be submitted via our website by 8pm on WEDNESDAY, for pick-up the following Sunday.
what payment options do we accept?
Currently, all orders must be pre-paid through our website with a credit card. We accept M/C, Visa, Discover and Am-Ex. All credit cards are processed securely through PayPal. You DO NOT need a PayPal account to place an order.
can an order by cancelled?
If you need to cancel an order, please CONTACT US right away. The deadline to cancel an order is 8pm on Tuesday. Unfortunately, no orders can be cancelled after 8pm on Tuesday.
How do i heat up the food?
Place in a microwave with lid loosely on. Cook between 1:30-2:30 on medium power. Microwaves vary, so your actual cook times may vary.
Please remove any containers of sauce before heating up.
Please remove any containers of sauce before heating up.
what are the serving sizes?
For our individual meals, the serving size includes 1/3# of protein (meat), and approximately 4 ounces of each side and vegetable. All of our bulk meats are sold by the Pound.
how long will the food stay fresh?
Our food will last up to 7 days in refrigerator. All food items are stamped with a Use/Freeze By date.
can we freeze any uneaten food?
Yes. If you don't believe you'll be able to finish the meals, bulk meats, or side dishes you've ordered within the week, we recommend freezing them right away.
how is the food packaged?
All our menu items are packaged in plastic, BPA free, microwave safe containers. We do not need the containers back, so they are yours to keep and/or recycle.
do your food items contain sugar?
All of our menu items are free of any added sugar (except any Pork Products). The only items that contains sugar is our BBQ Sauce (always served on the side), and our Pork Products are lightly coated with a spice rub that contains Turbinado Sugar.
what are your pick-up times/hours?
Currently, our pick-up times are on Sunday, from 4pm-5pm. The location for pick-up is our office/kitchen in Murrieta. The address is 38365 Innovation Court, Suite I-904, Murrieta. Please look for our white catering van, and park out front.
Any orders not picked up by 5pm on Sunday will be donated to charity.
Any orders not picked up by 5pm on Sunday will be donated to charity.
do you offer delivery?
We do not offer delivery at this time. If you are placing a large order, or a group order (i.e. for an office), and are local in the Murrieta/Temecula area, delivery is available on Monday morning. Please CONTACT US for details.