FREQUENTLY ASKED QUESTIONS (FAQs)
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How is your food served?
We serve all of our food on a STAFFED buffet line. This allows your guests to see the food available and select what they would like to eat. Some of our meats (Tri-Tip) are sliced to serve for your guests at a carving station.
What does Full Service Include?
Our "True Full Service" Catering includes a fully staffed buffet line, We also include plates, heavy duty plastic or metal silverware, napkins, dinner rolls, butter and our BBQ Sauces.
Why don't you post your prices?
We treat each catered event as its own event. Since no two events are alike, no two menus would be alike. We customize a menu to our clients requests, based on the meats, sides, and services desired. This allows us to customize the price for each client. This also allows us to offer the most competitive prices as we can and pass on savings where possible.
When will you arrive at our event?
The depends on the menu you have selected and if we are cooking on or off site. In most cases we will arrive between 1.5-3 hours before your selected service time.
What about special dietary requirements?
Within reason, we will work with you to meet any special needs of your guests. This includes Gluten Free and vegetarian menu items.
Are you Licensed and Insured?
YES! We are fully licensed, inspected, and certified by the County of Riverside, Department of Environmental Health as a catering company. We are also fully insured and carry a $1M General Liability Insurance Policy, along with workers comp insurance for our staff.
Here is a LINK to our listing with the Riverside County Department of Environmental Health showing our Grade A ranking! What do you need at the venue location?
If we are cooking on-site, we will need adequate/level space for our BBQ Trailer and Truck (approx 20'x40'), and trash disposal.
When is the final guest count required?
We require your final guest count 14 days before your event.
What about seconds?
After all of your guests have been served, we are more than happy to serve your guests again with the remaining food. We always want your guests satisfied.
what about leftover food?
As a professional catering company, we never want to run out of food. Due to this fact, in most cases we have leftovers. We are more than happy to leave any leftover food. However, it must be placed into a refrigerator by our staff. Our health department regulations do not allow us to simply leave the food in a non temperature controlled environment.
The meat looks pink and under cooked, what is that from?
What you see is the pink "smoke ring" This occurs when meat is cooked with 100% wood, and is a good thing! All of our meats are cooked to proper temperatures before serving.
What form of payment do you accept?
We accept checks, cash and credit cards via PayPal.
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